Accessibility
Carrier accessibility is a term freight brokers use to describe how easy it is to work with a particular carrier. The more accessible a carrier is, the easier it will be for the broker to get in touch with them, schedule appointments, and get quotes.
Carrier accessibility can be judged in several ways, including how quickly the carrier responds to phone calls and emails, how cooperative they are in working with the broker to find a solution when there is a problem, and how easily the broker can track their shipments. Generally speaking, the more accessible a carrier is, the better it will be for both the broker and the carrier.
When it comes to freight broking, accessibility is key. That means having access to a large range of carriers – both local and international – so that you can find the right one for the job. It also means being able to get ahold of those carriers quickly and easily, so that you can get your shipments moving as soon as possible.
A quick response time is often seen as the most important factor in carrier accessibility. If your broker can’t get in touch with your carriers when they need to, then your shipments will be delayed. On the other hand, if you have a team of brokers working together on each shipment so that one of them is always available for sudden requests, you’ll find it much easier to keep on top of things.
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