Perfect Order

A perfect order is one that meets all of the following criteria:

  • The order is complete, meaning all products or services ordered are delivered.
  • The products or services delivered meet all quality specifications.
  • The products or services are delivered on time.
  • All documentation required for the transaction is accurate and complete.
  • There are no damaged goods or missing items.
  • The customer is satisfied with the overall experience.

In the logistics industry, achieving a perfect order is the ultimate goal for every shipment. However, due to the many variables involved in the supply chain, it can be difficult to achieve this goal consistently. Nevertheless, striving for a perfect order with every shipment is what separates the best logistics companies from the rest.

Related Links

A Critical Fulfillment Metric: The Perfect Order – Logistics Viewpoints
Defining the Perfect Order – Logistics Management
Perfect Order Definition – Operations & Supply Chain Dictionary

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