Personal discrimination occurs when a logistics company charges different rates to shippers with similar transportation characteristics, or, charges similar rates to shippers with differing transportation characteristics. This type of pricing can be difficult to spot because it is not always transparent. Personal discrimination can result in:
- higher prices for some customers,
- and lower prices for others, depending on the individual circumstances.
This practice is not illegal, but it can be considered unfair or unethical. Some companies have policies in place to prevent personal discrimination from occurring. If you believe that you have been a victim of personal discrimination, you may want to file a complaint with the company or the appropriate regulatory agency.