Return Product Authorization (RPA)
An RPA is a form that is generally required to be filled out when returning an item under warranty. The form helps the company identify the original product and the reason for the return. In some cases, the RPA number can also act as an order form for the work required in repair situations, or as a reference for credit approval.
It is important to note that an RPA should not be confused with an RMA (Return Merchandise Authorization), which is a similar but different type of form. Whereas an RMA is typically used in the context of returns for store credit or exchange, RPAs are generally used specifically for warranty returns. As such, the information required on an RPA form may be different from that required on an RMA form.
If you have any questions about whether or not you need to fill out an RPA form in order to return a product, it is always best to contact the company directly and ask. They will be able to provide you with the most accurate and up-to-date information.
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